How do you calculate the payback period for healthcare digitalization? In the final part of our blog series, we introduce the Axel Encounter ROI calculator, developed based on hundreds of customer projects and over 40 variables. This calculator provides a fast and reliable estimate of your return on investment. It considers your unit's size, visit volumes, and no-show rates, estimating how quickly self-service solutions and automated patient flow management pay for themselves in saved working hours and euros. We have recently updated the calculator so you can get an even more accurate estimate of your savings potential with minimal effort.
3 minutes
Benefits of patient flow management: Calculate your ROI
Topics: patient flow management self-service mobile check-in self check-in self-service kiosk digitalization in healthcare payment self-service solution roi calculator cost savings Axel Encounter self check-in kiosk mobile self check-in
3 minutes
Safe patient visits and waiting experience
How can we make healthcare waiting areas safer and more pleasant? Traditional, crowded waiting rooms pose a challenge for both infection control and the overall patient experience. In this blog, we explore how mobile solutions and remote waiting enable safer visits and more efficient patient flow management by making waiting independent of a specific physical location.
Topics: patient flow management mobile check-in digitalization in healthcare remote appointments Axel Encounter Axel Mobile Encounter
3 minutes
Positive patient experience: 4 ways to improve quality of care
How can patient experience be measured and improved through data? Patient experience is a strategic tool for developing care processes and resource planning. In this blog, we examine four critical factors – transparency, empathy, professionalism, and expectation management – that define the quality of care.
Topics: patient flow management self-service patient experience healthcare resource planning healthcare service production digitalization in healthcare patient path Axel Encounter Axel Planner resource planning
6 minutes
Benefits of patient flow managemen: Eliminate waste in clinical work
How does efficient patient flow management eliminate invisible waste in clinical work? In part two, we calculate how real-time visibility of patient location saves healthcare professionals' time. By minimizing gaps caused by no-shows and delays, efficient patient flow management can increase throughput by 10% and deliver annual savings of over €100,000.
Topics: patient flow management self-service self check-in lead time self-service solution cost savings Axel Encounter
3 minutes
Benefits of patient flow management: Reduce routine tasks
How does effective patient flow management translate into cost savings? The first part focuses on staff cost reductions: automated self-check-in and digital guidance reduce routine work by several hours daily. This frees up resources for clinical care and improves staff wellbeing by eliminating administrative bottlenecks and waiting room congestion.
Topics: patient flow management self-service mobile check-in patient experience self check-in self-service kiosk healthcare resource planning lead time self-service solution cost savings Axel Encounter Axel Mobile Encounter self check-in kiosk mobile self check-in
2 minutes
Safer visits and smarter patient flows with mobile solutions
After being stuck at our homes for the first half of the year avoiding human contact, we’ve all experienced a growing need to be in physical contact with each other. During the hot summer days, beaches, restaurants and nightclubs have been filled with happy people. Mentally, the summer has been good for many of us but the contact with other people has had a negative impact on the management of the corona pandemic.
