Patient transfers refer to situations where a patient is moved from one healthcare unit to another, for example, from one hospital to another or to a long-term care facility. These transfers are an essential part of healthcare workflow, and their success significantly impacts patient safety and the quality of care. While patient transfers might seem straightforward – find an available location and arrange transportation – in practice, the process is often much more complicated and stressful. In this blog, we delve into the challenges that can arise during patient transfers and how Uoma makes them smoother and safer.

What role does self-check-in play in a successful patient experience? A patient’s physical journey in the hospital often begins at a self-service kiosk. In this blog, we explore how accessibility, usability, and Finnish design excellence come together in Axel Encounter's self-service kiosks. Learn how a human-centric interface and hygienic hardware design ensure a smooth and secure visit for all patient groups. 

How can patient experience be measured and improved through data? Patient experience is a strategic tool for developing care processes and resource planning. In this blog, we examine four critical factors – transparency, empathy, professionalism, and expectation management – that define the quality of care.