"Axel was easy to implement and it has the features that we need at the emergency clinic. Axel also allows us to use our facilities in different ways."
Henri Nissinen-Mansikkasalo, nurse and project planner
Wellbeing services county of Lapland
We measure customer satisfaction regularly, using NPS (Net Promoter Score). NPS indicates the satisfaction and loyalty of our customers.
In 2022, our NPS was a world-class 54 which clearly exceeds the average NPS for global IT service providers in healthcare.
We listen to our customers valuable feedback and improvement ideas and take them into account when developing our products and services.