How do you calculate the payback period for healthcare digitalization? In the final part of the series, we introduce Axel Encounter's ROI calculator, built on hundreds of customer projects and over 40 variables. The ROI calculator factors in facility size, visit volumes, and no-show rates to estimate how quickly self-service solutions and automated patient flow management pay for themselves in saved time and costs.
3 minutes
Benefits of patient flow management in numbers: Calculate your return on investment
Topics: patient flow management self service mobile check-in self check-in self-service kiosk digitalization in healthcare payment self-service solution roi calculator cost savings Axel Encounter self check-in kiosk mobile self check-in
2 minutes
Tips and tricks for healthcare: How to avoid unnecessary interactions during pandemic
In healthcare, one of the biggest challenges has always been the organization of diagnostics and treatment of contagious diseases in hospitals and health centers. It’s effective to focus complex healthcare actions requiring a lot of professionals and equipment under one roof. At the same time, because of this way of organizing, a large number of people having an infectious disease, such as influenza or Covid-19, may be sitting in the same waiting room. In that room, one patient can expose many other people to the disease, although a health center should be a place to seek cure for illnesses, not the other way around.
Topics: patient flow management mobile check-in digitalization in healthcare remote appointments
2 minutes
The key elements of a positive patient experience: 4 key factors for improving quality of care
How can patient experience be measured and improved through data? Patient experience is a strategic tool for developing care processes and resource planning. In this blog, we examine four critical factors – transparency, empathy, professionalism, and expectation management – that define the quality of care.
Topics: patient flow management self service patient experience healthcare service production digitalization in healthcare patient path Axel Encounter Axel Planner
4 minutes
Benefits of patient flow management in numbers: Eliminate waste in clinical work
How does efficient patient flow management eliminate invisible waste in clinical work? In part two, we calculate how real-time visibility of patient location saves healthcare professionals' time. By minimizing gaps caused by no-shows and delays, efficient patient flow management can increase throughput by 10% and deliver annual savings of over €100,000.
Topics: patient flow management self service self check-in lead time self-service solution cost savings
3 minutes
Benefits of patient flow management in numbers: Reduce routine tasks
How does effective patient flow management translate into cost savings? The first part focuses on staff cost reductions: automated self-check-in and digital guidance reduce routine work by several hours daily. This frees up resources for clinical care and improves staff wellbeing by eliminating administrative bottlenecks and waiting room congestion.
Topics: patient flow management self service mobile check-in patient experience self check-in self-service kiosk healthcare resource planning lead time self-service solution cost savings Axel Encounter Axel Mobile Encounter self check-in kiosk mobile self check-in
5 minutes
10 methods to enhance patient experience with automation – freeing up time for patient care
How can automation save up to 90% of check-in processing time? The core of healthcare digitalization is reducing repetitive tasks so professionals can focus on care instead of bureaucracy. In this article, we list 10 key methods – from self-service kiosks to AI-based demand forecasting – that improve flow efficiency, optimize space utilization, and create a smoother patient experience.
