Ilari Laaksonen

Ilari Laaksonen

CEO, Axel Health

New from author Ilari Laaksonen

3 minutes

Benefits of patient flow management in numbers: Reduce routine tasks

Author Ilari Laaksonen Sep 28, 2020 8:41:46 AM

How does effective patient flow management translate into cost savings? The first part focuses on staff cost reductions: automated self-check-in and digital guidance reduce routine work by several hours daily. This frees up resources for clinical care and improves staff wellbeing by eliminating administrative bottlenecks and waiting room congestion. 

Topics: patient flow management self service mobile check-in patient experience self check-in self-service kiosk healthcare resource planning lead time self-service solution cost savings Axel Encounter Axel Mobile Encounter self check-in kiosk mobile self check-in
2 minutes

How to be prepared for the second wave of the pandemic in healthcare organizations?

Author Ilari Laaksonen Aug 21, 2020 9:07:53 AM

After being stuck at our homes for the first half of the year avoiding human contact, we’ve all experienced a growing need to be in physical contact with each other. During the hot summer days, beaches, restaurants and nightclubs have been filled with happy people. Mentally, the summer has been good for many of us but the contact with other people has had a negative impact on the management of the corona pandemic.

Topics: self service mobile check-in self check-in self-service solution Axel Encounter
3 minutes

Mobile check-in or self-service kiosk? How modern self-service streamlines patient flow

Author Ilari Laaksonen Jul 12, 2020 10:19:19 AM

What are the advantages of mobile check-in compared to a traditional self-service kiosk? While kiosks remain a staple of self-service, mobile solutions bring unprecedented flexibility: they remove the need to sit in waiting rooms, improve hygiene, and optimize space utilization without additional hardware investments. In this blog, we compare Axel Encounter's mobile check-in with traditional kiosks and explore how browser-based, app-free technology meets modern service and safety requirements.

Topics: self service mobile check-in patient experience self check-in self-service kiosk digitalization in healthcare self-service solution Axel Encounter Axel Mobile Encounter self check-in kiosk mobile self check-in
2 minutes

Excel is dead, long live Axel! Elevating healthcare resource planning

Author Ilari Laaksonen Jul 12, 2020 9:26:02 AM

Is the "Excel roulette" still the most efficient way to manage healthcare resources? This blog explores the three levels of planning – strategic, tactical, and operational – and how Axel Planner replaces manual spreadsheets with real-time visibility into staff, space, and equipment. 

Topics: resource management optimization healthcare resource planning healthcare service production digitalization in healthcare Axel Planner
5 minutes

10 methods to enhance patient experience with automation – freeing up time for patient care

Author Ilari Laaksonen Jul 12, 2020 8:58:12 AM

How can automation save up to 90% of check-in processing time? The core of healthcare digitalization is reducing repetitive tasks so professionals can focus on care instead of bureaucracy. In this article, we list 10 key methods – from self-service kiosks to AI-based demand forecasting – that improve flow efficiency, optimize space utilization, and create a smoother patient experience. 

Topics: patient flow management self service resource management mobile check-in patient experience self check-in self-service kiosk optimization healthcare resource planning healthcare service production digitalization in healthcare payment automation self-service solution Axel Encounter Axel Planner