3 minutes

Mobile check-in or self-service kiosk? How modern self-service streamlines patient flow

Author Ilari Laaksonen Jul 12, 2020 10:19:19 AM

What are the advantages of mobile check-in compared to a traditional self-service kiosk? While kiosks remain a staple of self-service, mobile solutions bring unprecedented flexibility: they remove the need to sit in waiting rooms, improve hygiene, and optimize space utilization without additional hardware investments. In this blog, we compare Axel Encounter's mobile check-in with traditional kiosks and explore how browser-based, app-free technology meets modern service and safety requirements.

Topics: self service mobile check-in patient experience self check-in self-service kiosk digitalization in healthcare self-service solution Axel Encounter Axel Mobile Encounter self check-in kiosk mobile self check-in
5 minutes

10 methods to enhance patient experience with automation – freeing up time for patient care

Author Ilari Laaksonen Jul 12, 2020 8:58:12 AM

How can automation save up to 90% of check-in processing time? The core of healthcare digitalization is reducing repetitive tasks so professionals can focus on care instead of bureaucracy. In this article, we list 10 key methods – from self-service kiosks to AI-based demand forecasting – that improve flow efficiency, optimize space utilization, and create a smoother patient experience. 

Topics: patient flow management self service resource management mobile check-in patient experience self check-in self-service kiosk optimization healthcare resource planning healthcare service production digitalization in healthcare payment automation self-service solution Axel Encounter Axel Planner