4 minutes

How automation can help emergency units improve efficiency and patient experience

Author Ilari Laaksonen Apr 24, 2023 3:20:40 PM

How can emergency unit visits be accelerated? Digital transformation in healthcare and automation provide the answer: they streamline patient flow, reduce manual work, and improve the patient experience by offering clear guidance from the entrance. Automation can reduce check-in times to an average of just 17 seconds, removing bottlenecks from critical care paths. 

Topics: self service Axel system mobile check-in patient experience treatment path self check-in self-service kiosk digitalization in healthcare automation self-service solution emergency unit Axel Encounter Axel Mobile Encounter Axel Planner self check-in kiosk mobile self check-in
5 minutes

10 methods to enhance patient experience with automation – freeing up time for patient care

Author Ilari Laaksonen Jul 12, 2020 8:58:12 AM

How can automation save up to 90% of check-in processing time? The core of healthcare digitalization is reducing repetitive tasks so professionals can focus on care instead of bureaucracy. In this article, we list 10 key methods – from self-service kiosks to AI-based demand forecasting – that improve flow efficiency, optimize space utilization, and create a smoother patient experience. 

Topics: patient flow management self service resource management mobile check-in patient experience self check-in self-service kiosk optimization healthcare resource planning healthcare service production digitalization in healthcare payment automation self-service solution Axel Encounter Axel Planner