Axel Encounter and Axel Planner are two self-standing products that together form a solid system through seamless integration.
Axel Planner helps you plan your organization's operations. Axel Encounter's self-service functions, patient flow management, and guidance adapt seamlessly to plans done in Axel Planner.
Axel Encounter knows which rooms have been booked for each resource and it can automatically suggest a suitable room to a healthcare professional. When patients check in at a self-service kiosk or using their mobile device, they know if they are in the correct lobby or if they should move to another lobby. In addition, door displays and info displays provide patients with real-time, planning-based guidance.
Our digital self-service solutions reduce the stress and rush faced by healthcare personnel and provide patients with a smooth and pleasant treatment experience. The personnel have a view for monitoring patient flows in real time. The data collected by the system can be used to improve and optimize the day-to-day operations of your organization.
We have years of experience in optimizing the operations of healthcare organizations and in solving their challenges. No matter whether we work with a private clinic, health center, university hospital, or some other healthcare provider, the final solution always matches the needs of our customer. Our service model contains all the required devices delivered and installed onsite. The service contains devices, servers, integrations, support, maintenance, and new versions of the applications. Axel can be installed onsite or as a SaaS (Software as a Service) solution.
Axel is a modular solution that can be easily integrated with other systems. Systems that are typically integrated with Axel are patient management systems, radiology and laboratory information systems, and various web-based appointment scheduling systems, but we also do other integrations based on our customers’ needs. We cooperate with other providers and client’s IT and admin staff to set up well-functioning procedures, configurations, and processes.
Axel’s modular service architecture scales according to your organization’s needs. You can choose the features you need and add new features later in case your situation changes. You are charged based on the usage, so none of our customers pays for features they don’t use. You can manage most of the Axel features from the user interface. All Axel views are web-based, so there is no need to install any plug-ins and it’s easy to start using the application.